Reviews

Great shop. Knowledgeable techs

I had an issue with my 535i water pump give up and I brought it here, and Luis and his team did an amazing job fixing my bmw!! I definitely coming back for future services . Very happy with their service. 👍

Was having an issue with my bmw 335d and they were very responsive to help. Greatly appreciate this shop and them taking time . Thumbs up for amazing customer service. Highly recommend

I highly recommend this shop. They are super honest and fair, but more importantly, they are really good at what they do. Cheers!

Luis and the team at 1st Stop AutoHaus are professional, skilled, and truly care about their customers. Whether it’s a simple fix or a complex issue, they handle everything with precision and honesty. Highly recommend them for all your automotive needs!

I took my car for oil change before a road trip happy with outcome. I would use their service again.

Hard to get appointment. So couldn’t get my service. Wish they had option to book service online

Awesome shop and very honest. Owner spent the time detailing what I needed to know about the car. These guys know their Audis.

Luis is the best. Been using him and his excellent team since literally day 1! He is always fair on pricing especially with cars that are known to be expensive to repair and maintain. Luis and his team stand behind every job they perform. If there is a problem with a repair they will put you on top priority and get it rectified. Luis and his team at First Stop Autohaus are always ready to help and seem to do it with a smile!! I have owned 10 VW TDI and they only go to one shop!!

For my Audi this is my go-to, these guys are honest and fair and the prices be everyone. Would strongly recommend over and over

Been coming here for the past 5 years for my VW GLI, great service and rates are way better than what you would have to pay at a dealership. The mechanics are knowledgeable and point out a lot of preventative maintenance to avoid big mechanical issues down the road. Will keep coming here for the great service.

Great stop for tile Audi needs., came in for software issues and they were able to fix it. Thx guys

I've taken my car here twice now. They are fast, reasonably priced, and they do a fantastic job.

Great super professional super attentive they helped and explained. True professional and honest people. Worth the drive.

Always took good care of our Vw

I’m glad I went with this shop to look at my Audi. I never had to call them. Since the beginning they have sent pictures and kept me in the loop about what was going on. They are very honest and professional. My new go to for my oil changes!

Always brought my 2011 Audi here for sparks plug replace, and service and they are outstanding great price and the service guys are amazing . They took care of my Audi.. highly recommend

These guys do their job with professionalism, enthusiasm, and honesty. They have true technical expertise, are fair on price, and will look for the best options for your situation, whether it is regular maintenance or any specialty project. Excellent service!

Awesome service

I go to both of their locations. They’ve always been good to me. My family gave me so much grief for buying a german car as my first car but any issue ive had the team here has been quick to help me with anything and you can tell they’re not money hungry which I appreciate so much.

Highly recommend this shop for all your European car needs. They are very professional, customer service driven, and very reasonably priced. Special thanks to both Kennedy and Isaac for taking care of my Audi. I'll certainly be back.

I’ve been coming here for a few years now. Everybody is always very courteous, and they do a great job taking care of my cars, both for maintenance and performance modifications. Prices are reasonable, and much better than the dealership. The waiting room is comfortable, has snacks, and free Wi-Fi.

My favorite shop in town! They always take care of my cars and have very fair prices.

Amazing service for all Audi, Porsche, and Volkswagen needs. Rear brake service and oil change at a fair price with expert technical knowledge.

Great shop. Great communication. Thank you

I scheduled my car for service ahead of time, when car arrived at 1st Stop Autohaus, the technicians took pictures of my car and sent them to me verifying the condition upon arrival since I was unable to be there when the wrecker arrived with my vehicle. The repairs were quoted ahead of time and once the vehicle was repaired I received the bill which matched the estimate i was given to begin with. My car is driving great now. I had to communicate to ask and answer questions during the repair and everyone I spoke with was courteous, if they were unable to answer my question, they always called me back later with the righ answer.

If you’re looking for a friendly, professional, and honest auto shop 1st_stop_autohaus is for u!! I went in to get my car fixed and they were able to find and fix the issue for me! The waiting area is nice and clean with water bottles for everyone to have. They are very professional, and I would definitely go back!

Really great place to take your car. Simple or big problem they get the job done.

They did a great work with my car, and I like that they deliver the car washed! However, I would like to suggest them to be more upfront with the diagnosis charges. I had two mechanical concerns, and I knew I was going to be charged a diagnosis fee if I did not go ahead with a repair (the sign in form that you fill out calls out a minimum diagnosis charge) but I was not made aware that each concern (one was the brakes, the other a suspension noise) would trigger a diagnosis charge. At the end of the day, I accepted the suggestion to replace the front brakes and rotors and deny the suspension repair (for which I was charged a diagnosis fee, even though I replaced the front brakes). I think it is just a matter of updating your sign in form and making this crystal clear.

They have always taken care of me and have been very accommodating. I've been taking my VW/Audi's to them for years. I trust them 1000% over a dealership.

Excellent service. They fixed my coolant leak on my VW. Definitely recommend if you have a VW!

Luis, you have a great team here and I’m glad to be back to your shop with the RS3 this time around. Kennedy, has been superb to work with and I’m a happy camper with all my visits so far. Cheers guys!

Luis and his team are knowledgeable, polite, and thorough. The process is seamless and their system keeps you updated the entire time. They were able to offer a great price and had the work completed in no time. Highly recommended!

Great service for VAG vehicles. Much better service and experience than a dealership.

This shop is very professional and offer reasonable pricing. They go above and beyond to take care of their customers. I highly recommend them if you’re in the Houston area.

Visited 1st Stop for the first time & had some service done on my Audi here a couple of weeks ago. The team was extremely professional and thorough. They use a digital system that allows you to get updates on your vehicle as they work on it as well as see a full breakdown of the services being performed and the cost of said services. They take pictures of the vehicle as soon as they receive it and provide you said pictures so that you can verify that no exterior damage is done to the car while in their care, which I really appreciated. Their prices were extremely fair and they completed the work in a very timely manner, having turned the car around in only 1 day (I was told that it might take more than 1 day if they didn't have the parts on hand, but luckily they did). The owner even ended up discounting the price a bit based on the amount of labor it actually took to install certain parts. I received the vehicle washed and ready to go. Overall, I would definitely recommend 1st Stop AutoHaus for your VW/Audi needs, from small things such as oil changes to larger jobs such as repairs and customization. They provide a very seamless and transparent experience, and I felt my car was safe in their care.

I haven’t visited this place but, a relative have and was pleased with their service. I will definitely be visiting them for repairs that are needed on my vehicle

Wonderful crew. Highly recommend using this company I've used them for many years on many different vehicles. Extremely happy.

Great customer service 😌

Took my Golf in for a diagnostic and quite happy with the results. Very trustworthy!

Courteous, fast service.. I don’t take my Q7 anywhere else